Monthly Archives: October 2014

A Task Is a Task Is a…Procedure?

The other day, I got to thinking about tasks and procedures. We had just remodeled our kitchen, and I was flipping through the user manual for our new dishwasher, looking for a section that walked me through the process of washing dishes from start to finish. But the user manual in my hands offered no such trajectory. Instead, I found the procedures I needed sprinkled under headings that used a mixture of imperative statements (“Start the dishwasher”) and feature names (“Child Lock”). I found the procedure for adjusting the top rack under the heading “Rack Accessories,” the procedure for unloading the dishwasher under the heading “Loading the Dishwasher,” and the …

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